FREQUENTLY ASKED QUESTIONS

What you need to know

Frequently Asked Questions

Referrals:

Mr Westwood is happy to receive referrals from a variety of sources, including self-referrals.  However, if you wish to use private health cover to fund your treatment, you should check with your insurance company whether you require a referral letter from your family doctor/GP.

 

What do I need for my first appointment?

A referral letter from either your family doctor/GP or physiotherapist is helpful, but not essential.  This may have already been sent direct to the hospital.  You should also bring your insurance number and authorisation code for the consultation.

Mr Westwood does accept self-referrals, so if you have not yet been referred, you may still be able to make an appointment.  Please call for further information.

 

How long does an appointment last?

The standard new patient consultation lasts up to 30 minutes.  Some conditions are very simple and a through explanation including demonstrations with anatomical models can take only 15 minutes.  If an xray is required that can often be performed at the same appointment but will obviously take additional time. Some complex conditions can take much longer, but such cases are identified and given extra time.  Follow up appointments last up to 15 minutes but again can vary from a few minutes to 20-30 minutes.  Either way Mr Westwood will ensure that at the end of the consultation, enough time has been given to fully explain the issues involved.

 

How much does an appointment cost?

New patient consultations, follow-ups and injections are within the guidelines of most health insurance companies.

What if I need surgery?

As a specialist foot and ankle surgeon Mr Westwood is able to offer a full range of the most up to date and evidence based surgical procedures. Mr Westwood appreciates the risks involved and the concerns you may have about surgery. The decision for surgery is not always easy and adequate time will be offered to ensure you understand what is involved.   Once you have decided on surgery you will be consented for the operation.  A suitable date will be decided in clinic or if you prefer, you will be given contact details to arrange at a later date.

 

Post operatively

Mr Westwood is very aware of the stresses experienced by patients following surgery. Concerns regularly include post operative pain, nausea, mobilization, return to work, return to sports, return to driving. All of theses issues can be discussed pre-operatively and in the vast majority of occasions patient’s anxieties can be dramatically reduced regarding theses issues.Mr westwood works with a team of highly experienced anaesthetists, physiotherapists, orthotists and nurses, all of whom play their vital role in post operative rehabilitation.

Day case or inpatient procedures?

The vast majority of foot and ankle surgical procedures are performed by Mr Westwood as day case procedures, ie no overnight hospital stay. This allows the patient to return to the comfortable and familiar surroundings of home as soon as safe. This is only possible due to the excellence of the anaesthetic care that patients receive and the close support of the rest of the hospital team. There are some patients who need or wish to stay in overnight following surgery and this can be discussed pre-operatively.

 

Foot and ankle conditions

The foot and ankle is often poorly understood. This can lead to delays in diagnosis. There are many different ways that foot and ankle problems can present. These include pain, instability, deformity, foot wear issues.

Different areas of the foot and ankle can be affected by different problems. Though some problems can affect any part such as osteoarthritis, trauma, inflammatory arthritis, diabetes, swellings

The different areas of the foot and ankle are often split into ankle, hindfoot, midfoot and forefoot.

Medicolegal Practice

Mr Westwood has been providing a medicolegal service since 2010. He is happy to provide reports in personal injury cases and clinical negligence, please email Louise White, his medicolegal secretary at lwhite@windsormedico.co.uk for more details.

Ankle conditions:

  • Sprained ankle
  • Achilles tendon pathology
  • Heel pain
  • Plantar fasciitis
  • Peroneal tendon pathology
  • Tibialis posterior tendon pathology
  • Tarsal tunnel syndrome
  • Arthritis
  • Sports injuries
  • Hagelund’s
  • Os trigonum

Hind foot conditions:

  • Adult acquired flat foot
  • Hind foot arthritis
  • Cavus feet
  • Ganglions

 

Mid foot conditions:

  • Osteoarthritis
  • Lisfranc injuries
  • Os naviculare
  • Plantar fibromas

Forefoot conditions

  • Bunions
  • Hammer toes
  • Claw toes
  • Mallet toes
  • Morton’s neuroma
  • Forefoot overload
  • Osteoarthritis
  • Inflammatory arthritis
  • Ingrown toenails
  • Stiff big toe
  • Sesamoiditis
  • Freidberg’s disease

CONTACT US

To enquire about our services or book a consultation, please fill out the following form and we will get back to you promptly.

Email: markwestwood@nhs.net

Secretary (Nuffield Hospital, Plymouth):

Email: jacqueline.house@nhs.net    Tel: 07468 437298

Secretary (Mount Stewart Hospital, Torbay):

Email: amanda.higginbotham@nhs.net    Tel: 01803 321602

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Mark Westwood 2017